Hired, then what? Malaysia’s deaf workers push past entry-level jobs

Yap Yee Lin has been serving espresso at a Starbucks in Malaysia since 2012, longer than many of his colleagues have worked anywhere. But it was only last year, after 13 years with the company, that he was promoted to shift manager at a branch in Kuala Lumpur’s Bangsar Village II. The wait says less about Yap, who is deaf, than it does about how rare that kind of promotion still is for deaf workers in the Southeast Asian nation – and how much has had to change around him to make it...